Sign in and reset password

This guide covers normal sign in and password recovery.

Use this when login fails or you forgot your password.

1. 1Choose the Google account shown by Continue as, use the standard Google button, or continue with email and password.
2. 2If needed, choose Forgot password.
3. 3Set a new password from your email link.
4. 4To change your password while signed in, open Settings › Sign-in & security › Change password, enter your current password, then the new one twice. Guests find this on their profile page.
5. 5If you sign in only with Google, choose Add a password there; we email you a link to set one.

• You return to your dashboard after successful sign in.
• Google opens its secure account chooser. You must choose or confirm an account; dismissing it leaves the normal Google and email controls available.
• Forgot password sends a StayPerk email with a single-use link that opens a page on app.stayperk.com to choose a new password. A welcome email never resets your password or verifies your address.
• For privacy, the confirmation is the same whether or not an account uses the email you entered.
• After a password change, other devices are signed out and we email you a notice. If you did not make the change, reset your password right away.

• If reset email does not arrive, check your spam folder and the spelling of the address, then try again after a minute.
• If the link says it has expired or was already used, choose Request a new link.