Stop answering the same Airbnb guest questions

An Airbnb digital guest manual gives guests one online place for check-in steps, Wi-Fi, house rules, short videos, local tips and the services on offer, before and during a short-term rental stay.

The manual on a guest's phone: Wi-Fi details, then check-in times set in the host's editor.
Digital guest manual

Quick answer

Build the manual for free in StayPerk: add check-in steps, Wi-Fi, parking, house rules and short videos. Then paste the manual link into the messages guests receive after booking, and print its QR code for inside the rental. Guests open it in their browser, with no app to install.

A guest scans the QR sign, opens the manual in the browser (no app) and finds the Wi-Fi.
Scan, no app

Who this is for

  • Hosts who want fewer repeated guest questions about check-in, Wi-Fi, parking, house rules, and local recommendations.

  • Property managers who need a consistent manual experience across multiple listings.

  • Guests who need quick answers from a stay link or QR code instead of digging through messages.

What problem it solves

  • Details change often, and a printed book or PDF has to be redone every time.
  • Guests ask the same questions because stay information is scattered across messages, apps and printed notes.
  • Useful services and add-ons are handled one message at a time, or never offered at the right moment.

How StayPerk helps

  • Build the manual with short videos for anything easier to show than explain.
  • Offer add-ons or local services in the same manual, when they are enabled for the property.
  • Guests open it from a link or QR code in their browser, with nothing to install.
Four places become one link

Frequently asked questions

Is a digital guest manual the same as a PDF welcome book?

No. A PDF can share information, but a digital guest manual can be updated, linked from a QR code, and connected to service or add-on workflows where the property supports them.

Can a digital guest manual reduce repeated guest questions?

Yes, when it clearly covers common stay details such as check-in, Wi-Fi, parking, house rules, videos, and local context.

Does StayPerk require guests to download an app?

No. Guests can open a StayPerk manual from a stay link or QR code shared by the host or property manager.

Can hosts add services to the guest manual?

Yes. The manual can show guest add-ons and available local services when those options are enabled for the property.

Still have a question?

Write to us and a person will reply, or look it up in the Help Center.

No account needed to start.

Start with a free guest manual

You can build and preview it before you create an account.